11bd Terms & Conditions — Complete Platform Usage Policy

11bdTo open an account on , you must be at least 18 years of age. This age requirement is strictly enforced and proof of age may be requested at any time. Any winnings earned by users found to be under 18 will be considered void.

During registration, you must provide accurate and complete information — including your full name, date of birth, mobile number, and email address. If an account is opened using false or incorrect details, 11bd That account may be closed at any time and the balance may be forfeited.

• Each individual may only register one account.
• Even if two members of the same household play from the same device, each account must be registered with separate, individual information.
• Accounts cannot be transferred or sold to a third party.
• If multiple accounts are created from the same IP address or device, all associated accounts will be suspended.

Your 11bd You are solely responsible for the security of your account. Never share your password with anyone, and always log out after using a public computer.

If you suspect unauthorized access to your account, change your password immediately and notify support. 11bd We will never ask for your password via email or SMS — any such message should be treated as a phishing attempt.

• To update account details such as your name or date of birth, you will need to submit proof of identity.
• To change your mobile number, please contact support — this cannot be done automatically.
• A maintenance fee may apply if your account is inactive (no transactions for 180 days).
• If you wish to voluntarily close your account, please contact our support team — if you have a remaining balance, you will be given the opportunity to withdraw it first.

11bdbKash, Nagad, Rocket, and bank transfer are all available for deposits on . There are no processing fees — every BDT you send goes directly into your wallet.

Withdrawals must be processed through the same payment method used for your deposit. If that method is no longer available for any reason, please contact our support team. Once a withdrawal request is submitted, your balance is placed on hold immediately.

• Minimum deposit: ৳100 (bKash & Nagad), ৳1,000 (Bank Transfer).
• Minimum withdrawal: ৳500.
• The daily maximum withdrawal limit varies according to VIP tier.
• KYC (identity verification) must be completed before your first withdrawal.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.

11bd's bonus offers are subject to specific terms and conditions. By claiming a welcome bonus, reload bonus, free spins, or any other promotional offer, you agree to the applicable terms.

Wagering requirement refers to how many times you must wager the bonus amount before you can withdraw. For welcome bonuses, this is typically between 20x and 30x. The exact requirement is clearly stated alongside each offer.

• Bonuses must be claimed within a set timeframe — they will be forfeited once expired.
• Bonuses cannot be claimed more than once from the same device or IP address.
• Only bets placed at or above a specified minimum odds qualify when wagering with bonus funds.
• Cashback bonuses generally carry no wagering requirements — however, the terms of individual bonuses may vary.
• The right to void bonuses if fraudulent or irregular betting patterns are detected 11bdreserves.

Once a bet is confirmed, it cannot be changed or cancelled — the only exception is if you use the cash out feature. Please review all details carefully before placing a bet.

If a bet is accepted at incorrect odds due to a technical error 11bd reserves the right to void that bet or settle it at the correct odds. Any attempt to profit from clearly incorrect odds will be treated as fraud.

• Bets can be placed both before the match starts and during play (Live Betting).
• Odds in Live Betting change moment to moment — the odds at the time your bet is confirmed are final.
• In tournament or league betting, if all matches involving a team are cancelled at the same time, the bet will be voided.
• Placing correlated bets that influence the outcome of the same match is strictly prohibited.
• Maximum bet limits vary depending on the type of game and event.

11bd 256-bit TLS 1.3 encryption is used to protect the personal and financial data of all users. Your name, address, payment information, and KYC documents are never sold to third parties.

If suspicious activity is detected 11bd may automatically place a temporary lock on your account and request identity verification. This is done solely to protect you as a user.

• Never share your login credentials, password, or OTP code with anyone.
• 11bd's representatives will never ask for your password via email or phone.
• For more details on our data retention policy, please visit the Privacy Policy page.
• Even after an account is closed, certain information may be retained for a specified period as required by law.

11bd believes that gaming is for entertainment — it should never be seen as a primary source of income. We encourage all members to play responsibly.

If you feel that gaming is negatively affecting your daily life, family, or finances, take advantage of the self-exclusion or deposit limit features on your own initiative.

• Deposit Limit: Set daily, weekly, or monthly deposit limits — whenever you choose, entirely at your discretion.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For an extended break, you can fully close your account for a set period of time.
• For more information on Responsible Gaming Responsible Play visit the page.

11bd reserves the right to suspend or terminate accounts without prior notice in the following circumstances:

• If registration was completed using false or misleading information.
• If evidence of operating multiple accounts is found.
• If there is evidence of bonus abuse or fraudulent activity.
• If money laundering or other illegal activity is suspected.
• Conducting activities with the intent to harm other users.

Any legitimate balance remaining in a suspended account (provided fraud has not been established) will be returned once the investigation is complete. If you have a complaint, please submit it in writing to our support team within 30 days.

A few more things about the General Terms & Conditions

11bd's terms and conditions were written with one goal in mind — to use plain, straightforward language so that every member can understand exactly what rules apply. Many platforms write their terms in such complex language that everyday users have no interest in reading them. 11bd did not intend to make that error.

Something many users are unaware of — deposits must always be made from your own payment account. If someone sends a deposit from a friend's bKash, it will not be processed and will be returned. This is about more than just following the rules — it is there to keep everyone safe.

There are many misconceptions about bonuses. A "free bonus" does not mean it comes with no strings attached. All bonuses carry wagering requirements — this is standard practice in the gaming industry. 11bdclearly states the exact wagering requirement for each offer. Reading those terms before claiming a bonus will save you any confusion later.

A common issue in live betting is odds changing after a bet is placed. This is 11bdis not intentional on 11bd's part. Odds in live matches change in real time, and the odds at the moment of bet confirmation are final. If the system is running slowly, confirmation may occasionally be slightly delayed — during which time the odds may shift.

Whenever the Terms & Conditions are updated, registered members are notified by email or SMS. For significant changes, a notification will be displayed upon logging into the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

All in all 11bdThe core message of 's terms and conditions is simple — play fair, provide accurate information, and enjoy betting responsibly. Follow these three principles and you 11bd Both parties will have a better experience.