11bdWhen you open an account with , you share certain information with us. This page explains openly how that information is used, where it is stored, and how it is kept secure.
Your data is held in trust with us. Read this policy to understand why. 11bdYour privacy is safe at -.
11bd- follows these six core principles to protect your data.
Every data transmission is secured with 256-bit TLS 1.3 encryption. Your password and payment details cannot be intercepted while in transit.
256-bit TLS 1.311bd Your personal data is never sold to third parties. No information is passed to advertisers or data brokers.
Zero SalesOnly the information necessary to provide our services is collected — nothing more. We don't ask for irrelevant data.
Minimal DataHow your information is being used is always made clear. There are no hidden uses.
Fully TransparentYou decide which types of cookies to accept, and you can change your settings at any time.
User-ControlledYou may request deletion of your stored data at any time. Such requests are honored except where legal obligations require otherwise.
Right to Erasure11bdVarious types of information are collected when you create an account and use our services. This data falls into three main categories.
Registration Data: When you create an account, we collect your name, date of birth, mobile number, and email address. This information is needed to verify your identity and to communicate with you.
KYC Verification Data: Prior to withdrawals above a certain amount, you may be asked to provide a scanned copy of your national ID or passport, and in some cases a utility bill as proof of address.
Automatically Collected Information: While you use the platform, your IP address, browser information, device type, login time and date, and session data are automatically logged. This is necessary to maintain security.
Please Note: 11bd will never ask for your password, OTP, or full card number by phone or email. Any such request is a scam.
Collected data is used only for the specific purposes stated — nothing beyond that. 11bdBelow are the main reasons your information is used on:
| Data Type | Purpose of Use | Use in Marketing |
|---|---|---|
| Name & Contact | Account Management | No (without consent) |
| KYC Documents | Identity verification only | Never |
| Gaming History | Security & Analytics | Consent-Based |
| IP Address | Security Logs | Never |
Consent-Based: If you no longer wish to receive promotional SMS or emails, you can disable marketing communications in your account settings — at any time.
11bdAll data stored on 's servers is protected by multiple layers of security. Encryption applies not only during transmission but also to data at rest.
Our server infrastructure is cloud-based and protected by industry-standard firewalls and intrusion detection systems. Automated backups run every hour and are encrypted in the same way.
In Case of a Data Breach: In the event of a data security incident, affected members will be notified within 72 hours and immediate action will be taken.
11bd Your data is never sold. In limited circumstances, certain information may be shared with specific third parties — and only to provide you with our services.
Payment Processors: Payment information is shared with bKash, Nagad, Rocket, or your bank as needed to complete transactions. These providers are bound by their own privacy policies.
Game Providers: Game partners such as Pragmatic Play, Evolution, and NetEnt receive technical data related to gaming sessions — not personal identification details.
Our Commitment: Your data is never sold or shared with advertisers, data brokers, or marketing agencies.
Cookies are small text files stored in your browser. 11bdWhen you visit, various types of cookies are used — each serving a different purpose.
Essential Cookies: The platform cannot function without these cookies. They are required to maintain login sessions, display wallet balances, and store security tokens. These cannot be disabled.
Functional Cookies: Remembers your preferred language, payment method, and theme so you don't have to set them up every time you log in.
Analytics Cookies: This helps improve the platform by tracking which pages are used most and where issues occur. All such data is anonymized.
Marketing Cookies: Used to show you relevant offers based on your preferences. Disabling these cookies won't affect your access to the platform — offers may just feel less relevant.
11bd-'s members may exercise any of the following rights regarding their personal data. To do so, send an email to support@11bd.world.
You can request to know what information 11bd holds about you. A copy will be provided within 30 days of your request.
If any of your stored information is incorrect, you can request a correction. Upon verification of your identity, details such as your name and date of birth can be updated.
After closing your account, you can request that your personal data be deleted. Certain data may need to be retained for a specified period due to legal obligations.
You can request that your data be used only for specific purposes — for example, you can opt out of having it used for marketing.
You may request your data in a portable format (JSON or CSV). It will be provided within 30 days of your request.
How long your data is retained depends on the type of data and applicable legal requirements. 11bd No data is retained longer than necessary.
Once the retention period expires, data is automatically deleted or permanently anonymized so that individuals can no longer be identified.
For any privacy-related questions, requests, or complaints 11bd-'s Data Privacy Team. Emails are typically answered within 3 business days.
Policy Updates: When this Privacy Policy is updated, the date at the top of the page will change. For significant updates, registered members will also be notified by email.
Using any online service means sharing some personal information — that's unavoidable. But you have every right to know where that data goes and how it's being used. 11bd's privacy policy is written to give honest answers to those questions.
Many people in Bangladesh still worry that their data isn't safe on online platforms. That concern isn't unfounded — many platforms do sell user data or share it with advertisers. 11bdThat doesn't happen here. Our business model doesn't rely on advertising, so there's no financial incentive to sell your data.
Many users have reservations about KYC verification — it's understandable to feel uneasy about submitting a scan of your national ID. But it's important to understand why it's required. Under international gaming regulations, identity verification is mandatory to prevent money laundering. 11bd This information is held solely for verification purposes and is not used for anything else.
There's a common misconception about cookies — that they're all spyware. That's not accurate. Most cookies are simply there to make your experience smoother. 11bdYou can still use -'s platform with non-essential cookies disabled — only certain convenience features may not function.
Data Protection 11bd's investment in technology is substantial. Beyond encryption, independent penetration testing, regular server audits, and staff security training are all conducted annually. This investment is made because earning our users' trust is our highest priority.
If significant changes are made to this policy in the future — such as collecting new types of data or adding new purposes for its use — registered members will be notified in advance and asked for their consent. Continued use of the platform after any policy update will be taken as acceptance of the revised terms.
In Summary 11bd-'s privacy policy comes down to one core principle — your data belongs to you. We only use the minimum information needed to provide our services, and we keep it secured to the highest standard.
These are the topics members ask about most.
11bd offers several support channels, available seven days a week, twenty-four hours a day. For the fastest response, use live chat — once logged in, you'll see the chat icon at the bottom right of the screen. On average, a Bangla-speaking agent connects within 3 minutes.
You can also reach us by email — write to support@11bd.world and briefly describe your issue in the subject line. Replies typically arrive within 3 business days, but for urgent matters, live chat is the faster option.
Support is available nights and holidays too — that's one of 11bd's key advantages. During major matches like the IPL or World Cup, response times may be slightly longer, but staying in the chat queue will get your issue resolved.
As soon as you create a new account with 11bd, you'll receive a welcome bonus offer. First, complete the full registration — name, mobile number, email, and OTP verification. Once registered, you'll find the welcome bonus offer on your dashboard or in the Promotions section.
Next, make your first deposit — deposit the minimum required amount via bKash or Nagad and the bonus is automatically credited to your wallet. No code needed, no extra clicks — just deposit and it's yours.
Keep in mind that bonus funds cannot be withdrawn directly — you must meet a specified wagering requirement first. The full wagering terms are listed alongside the offer. If you have any questions, just ask via live chat.
11bdYour data is protected and your privacy is respected. Register now and join Bangladesh's most trusted gaming platform.
Free to register · No hidden charges · 18+ only