11bd FAQ — All your common questions answered in one place

11bdRegistering with - is straightforward and the whole process typically takes under 2 minutes — just three simple steps.

What you need to get started:

• Full name (as per National ID)
• Date of birth (for 18+ age verification)
• Bangladeshi mobile number (in 01X-XXXXXXXX format)
• Email address — optional, but adding one makes password recovery much easier

In the second step, you'll need to create a strong password — at least 8 characters long, mixing uppercase and lowercase letters with numbers.

In the third step, verify your number by entering the 6-digit OTP sent to your mobile — your account will then be created. You may need to upload a photo of your National ID as KYC verification when making a withdrawal later.

Yes, 11bdYour complete betting records and full financial transaction history are stored on. Log in and follow these steps to view them:

1. Click the profile menu at the top right of the screen.
2. Select "My Account".
3. Go to the "Betting History" or "Bet History" tab.
4. You can filter by date range, game type, and result.

For each bet, you can view when it was placed, the stake amount, the match, the odds, and the outcome — all in one place. There's also a separate "Transaction History" section showing all deposit and withdrawal records.

Your last 90 days of history are directly accessible. If you need records beyond that, contact support and they can provide details for the specific period.

11bdhas a dedicated mobile app available on both Android and iOS.

Android users: It may not be available directly on the Google Play Store, as online betting apps are restricted under Play Store policies. In that case, 11bdYou'll need to download the APK file from -'s official website and install it manually. Before installing, go to your phone's Settings → Security → enable "Install from unknown sources".

iOS users: Search for it directly on the App Store. If it's not there, open the site in Safari and use "Add to Home Screen" for an app-like experience.

The app is lightweight (typically under 20 MB), loads fast, and supports all website features — including live betting, deposits, and withdrawals.

Yes, absolutely. 11bd-'s website is fully mobile-friendly — no separate app needed. Chrome, Firefox, or Samsung Internet gets the job done.

What you can do in the mobile browser:

• Registration & Login
• Deposits & Withdrawals
• Live Sports Betting & In-Play Betting
• Slots, Live Casino & Card Games
• Bonus Claims & Account Settings

Open the site in Chrome, tap the menu, and select "Add to Home Screen" to create a shortcut icon. From then on, tapping it launches the site in full-screen — no address bar — just like a native app. This is called a Progressive Web App (PWA).

Live Casino video streaming may buffer slightly on a slow connection — switching to WiFi will give you a smoother experience.

11bd- typically charges no platform fee on withdrawals — meaning you receive the full amount you withdraw. However, your payment provider (such as bKash) may deduct their own service charge — that is 11bdis not under -'s control.

About withdrawal limits:

• Minimum: ৳300 (via mBanking)
• Daily maximum: ৳50,000 (standard account)
• VIP member limits: Higher — varies by tier
• Via bank transfer: Minimum ৳1,000; maximum limit varies

To withdraw bonus winnings, you must meet the wagering requirements — the bonus amount must be wagered a specified number of times before withdrawal is allowed. Each bonus comes with its own terms, which are communicated when the bonus is issued.

After submitting a withdrawal request, funds typically arrive in your bKash or Nagad account within 10–30 minutes.

11bd- displays odds in Decimal format by default — the easiest format to understand.

How it's calculated: Total potential return = Stake × Odds

Example:

• Odds 1.85 — A ৳100 bet wins you ৳185 (your original ৳100 stake + ৳85 profit)
• Odds 2.50 — A ৳100 bet returns ৳250 if you win (profit of ৳150)
• Odds 1.20 — A ৳100 bet returns ৳120 if you win (profit of just ৳20 — odds on favorites are typically this low)

The higher the odds, the less likely the bookmaker considers that outcome — but the more you stand to win. Odds 1.00Bets cannot be placed below this amount.

In live betting, odds shift constantly as the match unfolds — you'll see them change instantly after a goal or a wicket.

11bdThere are three ways to suspend or close your account on — temporarily or permanently. Choose the option that suits your needs.

1. Cooling-Off Period (Temporary Break):

• Duration: 24 hours, 7 days, or 30 days
• How to: Account Settings → Safety Tools → Cooling-Off
• Deposits and betting are disabled during this period — withdrawals only
• Automatically reactivates when the period ends

2. Self-Exclusion (long-term closure):

• Duration: 3 months, 6 months, or longer
• How to: Submit a request via support chat or directly through Settings
• Cannot be cancelled before the period expires

3. Permanent Closure:

• Apply by contacting support via live chat
• After KYC verification, the account will be permanently deactivated
• Complete any pending withdrawals before proceeding

There's no need to rush any decision — take a cooling-off period first and think it through with a clear head.